Join CI&T as a Senior Business Analyst on a dedicated nearshore team developing a placement management platform for a U.S. education client. The platform serves students, placement specialists, preceptors, clinical sites, and university staff, using Dynamics 365 / Dataverse, Azure, and a React frontend. You’ll guide requirements from discovery through user acceptance and help connect stakeholder needs with product delivery.

Responsibilities

• Lead discovery workshops and interviews with stakeholders across different user groups
• Map current and future processes, documenting workflows, business rules, and edge cases
• Write user stories with testable acceptance criteria and maintain a refined backlog with the product owner
• Define data requirements, including entities, fields, relationships, validations, and integration touchpoints
• Plan and run user acceptance testing, including test scenarios, tester coordination, defect tracking, and sign-off
• Partner with stakeholders and the development team in an Agile environment that overlaps with U.S. Central Time

Required Qualifications

• Established experience as a Business Analyst or Requirements Engineer on software or CRM implementations
• Experience leading the full requirements lifecycle, from discovery and user stories to process and data requirements and UAT
• Strong process-mapping skills, using BPMN or a similar approach, and comfort working with data models
• Experience with Agile tools such as Azure DevOps or Jira
• Advanced English and confidence facilitating sessions with U.S. stakeholders

Preferred Qualifications

• Experience with Dynamics 365 / Dataverse or other CRM projects
• Background in education, healthcare, or scheduling and placement workflows
• Certifications such as CBAP / CCBA, PSPO, or MB-910

What to Expect
You’ll work closely with business stakeholders and the development team to turn complex needs into clear, testable requirements. Your work will support a platform used by multiple groups across the placement process, from initial discovery through UAT.

CI&T brings 30 years of experience in technological transformation and works with enterprises on AI deployment, AI-native execution, and technology-integrated business solutions. You’ll join a global team of 8,000 CI&Ters across more than 25 countries, where AI is part of how teams work, evolve, and innovate.