Join CI&T as a Dynamics 365 CRM Software Developer and help build a placement management platform for a U.S. education client. You’ll work on a CRM built with Dynamics 365 and Dataverse, integrated with Azure services and a React frontend, as part of a dedicated nearshore team.

Responsibilities

• Customize Dynamics 365 and Dataverse tables, forms, views, business rules, and Power Automate flows
• Develop C# plugins and custom workflow logic using Dynamics best practices for performance and maintainability
• Configure Dataverse security, including roles, business units, teams, and field-level security
• Build Azure Function Apps that integrate with Dataverse
• Manage code in Azure DevOps repositories and support deployments through Azure DevOps pipelines
• Collaborate in an Agile team with working hours that overlap with U.S. Central Time

Required qualifications

• Hands-on experience delivering Dynamics 365 Customer Engagement (CE) and Dataverse development in production
• Strong C# and .NET skills, including plugin development and experience with the Dataverse SDK or Web API
• Practical knowledge of Azure resources and concepts, especially Function Apps
• Experience with CI/CD in Azure DevOps
• Experience managing solutions and moving them across environments (ALM)
• Upper-intermediate or advanced English for daily communication with U.S. stakeholders

Nice to have

• Experience with Dynamics 365 Customer Service, Customer Insights – Journeys, or Contact Center
• Experience with PCF components or Power Apps portals / Power Pages
• Certifications such as PL-400, MB-910, or AZ-204

What we’re looking for
You’re a hands-on developer who can build reliable CRM features and integrations, collaborate with a distributed Agile team, and communicate effectively with U.S. stakeholders. You bring practical Dynamics 365, Dataverse, C#, and Azure experience, along with an interest in delivering solutions that support meaningful business outcomes.